BofA under fire from SEIU, consumer groups - Nashville Business Journal:

bakakinkorypon.blogspot.com
The criticism comes from the , whichy is trying to organize the bank’e workforce, along with the and the . They said that largest bank in California pressured workers to meet salex quotas thatburdened customers, especially amontg the working class, with costly and unnecessary products. “Thre SEIU’s claims misrepresent Bank of America’s relationship with its customersz andits associates,” responded Anne a spokeswoman for Charlotte, N.C.-based BofA (NYSE:BAC).
Some of the practices being criticized, such as courting those at embassiesz to sign up for checkingt accounts andother products, has long been seen as savvy move by major banksx to reach out to Another area of criticism by the groups Tuesday involved debt collection. One formeer BofA employee said the bank falsely threateneslegal action, in violation of federal law. The former employee also said the bank callesd neighbors oftroubled borrowers, asking them to deliver a message to the BofA customerd and hoping to embarrasw them. “We will not comment on specificv allegations made byformer associates, but will say that our practicex are fair,” BofA’s Pace said.
“The bank is committes to providing products and servicew to all of our customers to help them meet theitrfinancial needs.”