AP source: Man on flight trying to sneak smoke - The Associated Press

Telegraph.co.uk

AP source: Man on flight trying to sneak smoke The Associated Press DENVER â€" A Qatari diplomat trying to sneak a smoke in an airplane bathroom sparked a bomb scare Wednesday night on a flight from Washington to Denver, with fighter jets scrambled and law enforcement put on high alert, officials said. ... Minute-by-Minute, the Qatari Shoe Bomber Who Wasn't Atlantic Online Officials: Passenger tried to ignite shoe on United flight CNN Denver-Bound Airliner Lands Safely After Man Causes Disturbance BusinessWeek KCBS -9&10 News -New York Times  »

http://netadspro.net/how-to-deliver-good-customer-service/